![]() ![]() Ask the service agent to cancel your account.Fill in a name and your email, choose your preferred language, and write a message saying you’d like to cancel your subscription and get a refund.(Note: the live chat function doesn’t seem to be online 24/7, so if this button doesn’t appear, we’d advise you to wait for an hour and then try again.) Type in “get a refund” then click the blue “Live chat” button.Click the blue support button found in the bottom right of the screen. ![]() Visit the CyberGhost website and go to the “Help” section.If you want to cancel your account and get your money back, follow the steps below: Once you’ve enjoyed your CyberGhost free trial account for a couple of weeks, you have to decide whether you want to keep using it or not. Also, if you are considering to take out a full length subscription to the service, you’ll save money if you sign up for a plan with a longer duration. We recommend you stick to credit card, PayPal, or Google Pay if you plan on canceling your account before the refund period expires. Important note: While you can use Bitcoin to pay for your account, it’ll likely be harder to get a refund with this payment method. ![]()
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